May 1, 2015 at 7:33 am #3323
Hi there, URGENT:
We have an urgent issue with our website https://rideworks.com that is using the cleanlabs template. On mobile, the URL https://rideworks.com/las-vegas-escorts/all.html *sometimes* messes up the images list. Sometimes it shows the images with heights of 20px stacked all over eachother in two colums, sometimes it shows even just one column with all images on top of eachother.
What JS is responsible for doing this, where can I debug this? Also, what could cause this code to sometimes mess up the image dimensions? Any help would be highly appreciated!May 1, 2015 at 7:39 am #3324
Just to clarify: This issue only happens on mobile devices, like Samsung Galaxy 4. This can be tested with google chrome device emulation that is built in to the developer console. 9 out of 10 times the page will load correctly, but sometimes it doesn’t. We’ve noticed that on various occasions, clicking the link on google results (https://www.google.com.mx/search?q=las+vegas+escorts&oq=las+vegas+escorts&aqs=chrome..69i57j69i60l3.1832j0j1&sourceid=chrome&es_sm=93&ie=UTF-8) will in more occasions result in the page being rendered incorrectlyMay 1, 2015 at 10:19 am #3325
I see the issue and also i checked with validator.w3.org your link and there are some issues on the html markup.
You can try to fix html markup issues first and then we can check if the problem persist.
LaurentiuMay 1, 2015 at 7:37 pm #3326
Hello, thanks for your reply.
I checked validator.w3.org, and found one error, but the rest of the issues indicated there are not real errors, or at least not causing these issue (for example, it complains about some extra attributes that cloudflare.com is adding to the page, but those should be non-issues).. I’ve fixed the issue, and android chrome appears to show the page correctly, but on default android browser, https://rideworks.com/las-vegas-escorts/all.html still loads messed up with images stacked on top of eachother
Have a great day
BrandonMay 1, 2015 at 7:39 pm #3327
Also another issue,
For some reason on mobile, the index page, https://rideworks.com, the main slide slow at the top sometimes “hangs” with the loading icon, and doesn’t work. This does not happen on desktop, and so far I’ve been unable to figure out what the cause might beMay 1, 2015 at 8:14 pm #3328
Correction: https://rideworks.com/las-vegas-escorts/all.html also still loads bad on chrome as well, though like I said before, just every now and then. Sometimes after wiping cache, sometimes when coming in from Google search page to that URLMay 4, 2015 at 9:10 pm #3337
@laurentiu, we seriously are in a hurry to get this fixed, please help. We can pay some for support if required, but we must have these two issues resolved ASAPMay 5, 2015 at 8:17 pm #3358
Hello @laurentiu, we are still stuck with the same problem and require support urgently, is there a way we can contact you directly?May 6, 2015 at 9:57 am #3369
Sorry for delay and thank you for your patience, we had some problems with support staff.
I checked this page: https://rideworks.com/las-vegas-escorts/all.html and i saw that you changed portfolio style and there is no issue anymore.
Indeed on the homepage revolution slider is not working, please send me again a pm with ftp details to have a closer look.
Have a great and productive day!
LaurentiuMay 7, 2015 at 3:21 am #3385May 7, 2015 at 10:21 am #3386May 7, 2015 at 10:38 am #3387May 7, 2015 at 10:40 am #3388May 7, 2015 at 11:00 am #3389May 7, 2015 at 11:31 am #3390
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