Homepage › Forums › HTML templates › Clean › Problem with: contact_form_send2php

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    Posts
  • August 29, 2014 at 4:10 am #372

    donhorn
    Participant

    Hello,

    Whenever I click submit on the site I receive the following error. I just submitted a test submission. I did not change anything in the code other than placing in my email where directed:

    We are very sorry, but there were error(s) found with the form you submitted. These errors appear below.

    The Subject you entered does not appear to be valid.

    Please go back and fix these errors.

    Thank you for your assistance.

    • This topic was modified 4 years, 3 months ago by  donhorn.
    August 29, 2014 at 5:23 am #375

    Laurentiu
    Moderator

    Hi,

    Yes we know about this bug, will fix this today and release a big update with more pages, features and shortcodes. 🙂

    Best Regards.
    Laurentiu

    August 29, 2014 at 5:32 am #376

    Laurentiu
    Moderator

    What version of CleanLab you use?
    Looking forward.

    August 29, 2014 at 1:17 pm #382

    donhorn
    Participant

    Hi Laurentiu,

    Not sure. I purchased it August 21, 2014 if that helps to narrow down what version I have. I really like what you have done and I certainly understand that bugs happen 🙂 The world of coding. I have had it happen to me when designing.

    When do you think the update will be available?

    Don

    • This reply was modified 4 years, 3 months ago by  donhorn.
    August 29, 2014 at 1:21 pm #384

    Laurentiu
    Moderator

    Hi Don,

    Thank you for your kind words!

    Today will be available, and i kindly ask you to use this version, have many improvements on html markup, css, js etc..

    Best Regards.
    Laurentiu

    August 29, 2014 at 3:48 pm #390

    donhorn
    Participant

    Thank you Laurentius,

    If I am understanding your email correctly my download was the most up to date?

    Don

    August 29, 2014 at 3:52 pm #391

    Laurentiu
    Moderator

    No, last update was on 27 august, i mean to use this update that will be available today. 😛

    August 29, 2014 at 6:19 pm #403

    Laurentiu
    Moderator

    Done, the update is ready.
    And please don’t forget to give us a rating 😛 Thank you very much!

    Have a great weekend!
    Laurentiu

    August 30, 2014 at 4:49 am #414

    donhorn
    Participant

    Hi Laurentiu,

    On the update…which CSS file specifically addresses the issue with the contact_form_send2php functioning properly?

    Thanks for your help.

    Don

    August 30, 2014 at 5:04 am #415

    Laurentiu
    Moderator

    Not only the css file, use the html page with contact form already.
    Please let me know if the problem perssist.

    September 12, 2014 at 7:14 am #611

    jhayward
    Participant

    Hi,

    I’m having this exact same problem, downloaded the update (turns out I started work with V1 the day before V2 came out) so I sucked down V2 and I’m having the exact same problem.

    And yes, I’m having the problem when I just upload the theme to a FTP directory and just change the delivery address.

    What’s going on?

    September 12, 2014 at 8:14 am #612

    Laurentiu
    Moderator

    Hello @jhayward,

    Thank you for choosing and purchasing CleanLab HTML Template!

    Please send me a pm with your contact link to have a look, thank you.

    Best Regards.
    Laurentiu

    September 12, 2014 at 3:42 pm #616

    donhorn
    Participant

    Laurentiu,

    This issue was not resolved for myself either. I sent you another message with a copy of the screen shot, but received no reply to that message.

    Don

    September 12, 2014 at 6:04 pm #617

    Laurentiu
    Moderator

    Hello Don,

    I don’t understand, you still have the issue?

    Looking forward.

    Best Regards.

    Laurentiu

    September 13, 2014 at 4:36 am #620

    jhayward
    Participant

    Here’s a copy of the v2 template uploaded to my site.

    http://perthgamesfestival.com.au/test/contact.html

    You might notice that the contact form still doesn’t work. Also the V2 update didn’t carry any changes to the form or the contact page. So I have no idea what you’re going on about having to use the V2 update.

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